Terms and Conditions

Keeping you happy is our priority and, we will try our best to provide a great experience to you. To make the exchange process hassle-free and smooth, we have carefully laid some terms and conditions.

• Please ensure the articles to be exchanged/returned are in their original state along with bills, tags, and packaging. In case, the above-mentioned are not in place, we reserve the right to deny exchange/return.



• We ensure to prioritize all exchange requests made within 7 days for wrong/defective products. However, any request for exchange after this period is subject to denial.The delivery dates mentioned on the website are the tentative timings and there might be a delay due to unforeseen circumstances.



• The delivery dates mentioned on the website are the tentative timings and there might be a delay due to unforeseen circumstances.



• For exchanges, if the customer chooses to exchange the originally purchased product for something priced below that of the original, the balance between the two will be credited to the customer’s wallet. In case the price of the new product is higher, the customer will have to make the balance payment.



• Reverse pick-ups will be initiated by us in case of wrong/defective products. All deliveries for other return/exchange requests will be borne by the customers initiating the same.



• All the exchange requests will be initiated within 48 hrs after the shipment has been returned to its origin and has undergone the quality check successfully.